How Often Should The Medical Assistant Check Back With A Caller Who Is On Hold

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M.A. Ch 41 Flashcards | Quizlet

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Today's Medical Assistant: Chapter 41 Flashcards | Quizlet

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How often should the medical assistant check back with a caller who is on hold? Use a telephone headset. How can the medical assistant prevent neck and shoulder strain …

Chapter 41 Telephone Techniques Review Flashcards

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Chapter 41 Final TMA Flashcards | Quizlet

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Study with Quizlet and memorize flashcards containing terms like Which is most important when the medical assistant answers the telephone? a. Obtain insurance information …

TMA Test Chp. 41, 42 & 44 Test Flashcards | Quizlet

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TMA Test Chp. 41, 42 & 44 Test. Term. 1 / 50. Identify the practice and himself or herself. Click the card to flip 👆. Definition. 1 / 50. What is the first thing the medical assistant …

Chapter 41 Telephone Techniques Flashcards | Quizlet

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Chapter 41 Telephone Techniques. 5.0 (2 reviews) Term. 1 / 33. Which is the most important when the medical assistant answers the telephone? Click the card to flip 👆. Definition. 1 / …

Chapter 41: Telephone Techniques Flashcards | Quizlet

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The medical assistant should obtain a caller's name before placing the caller on hold. True False. True. A caller will not be able to pick up nonverbal cues during a telephone …

MOM C8 Telephone Techniques Flashcards | Quizlet

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the medical assistant may help an angry caller to calm down by a. passing the situation off to the office manager immediately ... When placing callers on hold, how often should …

Chapter 44.docx - Chapter 44 & 41 Review 1. How can …

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How often should the medical assistant check back with a caller who is on hold? *At least every 30 seconds * At least every 30 seconds. 3. If a caller asks for the office …

Medical Office Phone Etiquette, Best Practices

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Always ask permission to place a caller on hold before doing so. Proper etiquette suggests that medical office administrative assistants should identify the …

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