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The art of a heartfelt apology - Harvard Health

    https://www.health.harvard.edu/blog/the-art-of-a-heartfelt-apology-2021041322366
    According to the late psychiatrist Dr. Aaron Lazare, an apology expert and former chancellor and dean of the University of Massachusetts Medical School, a good apology has four elements: Acknowledge the offense. Take responsibility for the offense, whether it was a physical or psychological harm, and confirm that your behavior was not acceptable.

Full Disclosure: How To Apologize For Medical Errors

    https://practicalneurology.com/articles/2011-nov-dec/full-disclosure-how-to-apologize-for-medical-errors

    The Medical Apology: Making It Right When Things Go …

      https://psnet.ahrq.gov/issue/medical-apology-making-it-right-when-things-go-wrong
      The Medical Apology: Making It Right When Things Go Wrong. | PSNet Home The PSNet Collection Special or Theme Issue The Medical Apology: Making It …

    How to apologize for medical errors without implicating …

      https://www.mdlinx.com/article/how-to-apologize-for-medical-errors-without-implicating-yourself/lfc-3770
      Dr. Leape agreed: “When you are honest, and inform patients, and apologize and make some effort at restitution, the actual number of suits drops …

    When and Where to Say “I’m Sorry” - CLM Magazine

      https://www.theclm.org/Magazine/articles/apology-laws-medical-malpractice/2172
      Apology laws allow a medical provider to make a statement of sympathy to an injured patient without the fear that the statement will be used later against him in court. The apology laws …

    Apology Letter to Patient - 5+ Sample Letters

      https://www.docformats.com/apology-letter-to-patient/
      Apology Letter to Patient – 5+ Sample Letters. An apology letter to patient is written by a doctor to a patient to express regret for a mistake. Example of incidences that could lead to a doctor apologizing to a patient …

    Apology Letter To Patient | The Perfect Apology

      https://www.perfectapology.com/apology-letter-to-patient.html
      Writing an apology letter to a patient is quite common. Healthcare professionals are human and like the rest of us, spend most of their time at work, so it's only inevitably that mistakes of some kind will be made from …

    How to Apologize to Your Patients: Why You Should Say …

      https://jacksonllp.com/apologylaws/
      I believe that patients want you to be human, that they dislike the provider-as-god dynamic that’s so common in the healthcare setting, and that they appreciate the recognition of their bodily integrity which you demonstrate …

    The Magic Of Apology In Medical Malpractice - The …

      https://www.natlawreview.com/article/you-had-me-i-m-sorry-impact-physicians-apologies-medical-malpractice-litigation
      Alternatively, a physician may apologize for the patient’s disappointment with an outcome and commit to investigating in an effort to share and address the …

    Medical Apologies | The Perfect Medical Apology

      https://www.perfectapology.com/medical-apologies.html
      The Medical Apology Debate. The debate has long been about whether or not apologies and open communication to patients who have suffered adverse outcomes is in fact an admission of guilt or …



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