Medical Assistant Chapter 9 Telephone Techniques

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Chapter 9 Telephone Techniques Flashcards | Quizlet

https://quizlet.com/35714163/chapter-9-telephone-techniques-flash-cards/

Kinn's chapter 9 Telephone techniques 40 terms MAbuttsticker74 Kinn's chapter 9 Telephone techniques 35 terms AbbiGrace Aidet 11 terms JustinPortello

Kinn's The Medical Assistant Chapter 9 Telephone …

https://quizlet.com/317943110/kinns-the-medical-assistant-chapter-9-telephone-techniques-study-guide-vocabulary-review-flash-cards/

Kinn's The Medical Assistant Chapter 9 Telephone Techniques Study Guide Vocabulary Review Term 1 / 15 Provider Click the card to flip 👆 Definition 1 / 15 Taylor Medical USA …

Mop Ch. 9 Handling Difficult Calls Flashcards | Quizlet

https://quizlet.com/12439753/mop-ch-9-handling-difficult-calls-flash-cards/

Mop Ch. 9 Handling Difficult Calls. Lower your tone of voice slightly, which may make the caller calm down to hear what you are saying. Address the issue directly, Avoid …

Chapter 8- Telephone Techniques Flashcards | Quizlet

https://quizlet.com/342556235/chapter-8-telephone-techniques-flash-cards/

Study with Quizlet and memorize flashcards containing terms like Medical assistants should handle both incoming and outgoing calls in a businesslike and _____ manner, Medical …

Medical Assisting- Chapter 7 Telephone Techniques

https://quizlet.com/505710498/medical-assisting-chapter-7-telephone-techniques-flash-cards/

Medical Assisting- Chapter 7 Telephone Techniques Term 1 / 51 Answering the Telephone Click the card to flip 👆 Definition 1 / 51 •Smile •Answer the phone by third ring …

CH 14: Telephone Techniques Flashcards | Quizlet

https://quizlet.com/416859731/ch-14-telephone-techniques-flash-cards/

the correct use of a telephone log includes Giving the original message to the appropriate person and retaining a copy If a caller refuses to discuss his symptoms with anyone but …

the medical assistant chapter 8 telephone techniques

https://quizlet.com/230323284/the-medical-assistant-chapter-8-telephone-techniques-flash-cards/

a telephone call in which a caller can speak with several people at the same time emergency an unexpected, life-threatening situation that requires immediate action …

Chapter 41: Telephone Techniques Flashcards | Quizlet

https://quizlet.com/569125455/chapter-41-telephone-techniques-flash-cards/

A telephone electronic routing system avoids placing incoming calls on hold. A physician will accept a call from another physician, even if it interrupts a patient examination. The …

Medical Assistant Telephone Techniques …

https://medhomeinfo.org/medical-assistant-telephone-techniques/

One of the most important telephone techniques for a medical assistant is taking accurate messages. When you are taking a message for your boss, …

Medical Office Phone Etiquette, Best Practices

https://hunterbusinessschool.edu/guide-to-medical-office-administration-telephone-etiquette/

Proper telephone etiquette recommends that the medical office administrative assistant should use the patient’s name, which will give the patient a …

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