Medical Front Office Guidelines

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Patient collections: Best practices for the front office

https://www.greenwayhealth.com/knowledge-center/greenway-blog/patient-collections-best-practices-front-office

The front office staff should be prepared to walk patients through their options, which may include: Pay by mail Pay by phone Easy recurring payment plans Card on file Online pay Mobile pay Financing If patients know about the different options available to them, they …

Chapter 2: Your Practice and the HIPAA Rules

https://www.healthit.gov/sites/default/files/playbook/pdf/your-practice-and-the-hipaa-rules.pdf

A BA is a person or entity, other than a workforce member8 (e.g., a member of your office staff), who performs certain functions or activities on your behalf, or provides certain …

Practice Management - AAP

https://www.aap.org/en/practice-management/

Learn about protecting your practice from medical liability, HIPAA compliance, OSHA regulations in the medical office, federal and state laboratory regulations and …

How Many Staff Members Do You Need? | AAFP

https://www.aafp.org/pubs/fpm/issues/2002/0900/p45.html

Based on steps 1 and 2, above, calculate your total number of FTE physicians. For example, if you have two full-time physicians and two physicians who each work 30 hours …

21 Common Sense Rules for Medical Offices | Manage …

https://managemypractice.com/21-basic-rules-for-medical-offices/

Medical offices are professional workplaces and staff need to dress, speak, and purport …

OSHA Compliance Checklist for Medical …

https://www.oshamanual.com/compliance101/article/osha-compliance-checklist-for-medical-offices

If your medical office has x-ray machines that emit radiation, specific safety standards must be implemented for protection. Any areas that contain x-ray machines need to be …

Telephone Triage in Healthcare Practices …

https://www.medpro.com/telephone-triage-policies

Front-office staff should have clear guidelines for telephone triage and notification of a healthcare provider or designated clinical staff member when an emergent or urgent situation arises. Evidence of …

Medical Office Policy and Procedure Manual

https://d2hassets.madcapsoftware.com/sample-output/medical-manual-preview.pdf

Serves as the main point of contact between the office staff and physicians for matters pertaining to pay, benefits, and hours worked and makes Human Resources decisions in …

How to Write a Standard Operating Procedure for Front …

https://bizfluent.com/how-5514832-write-procedure-front-desk-staff.html

Step 1: Select an SOP Writer and Method. Select a writer who is thoroughly knowledgeable about the duties of the front desk staff and comfortable with writing. This …

Front Desk Training Tips for Medical Offices

https://smallbusiness.chron.com/front-desk-training-tips-medical-offices-21512.html

Medical receptionists work at the front desk of medical offices answering phones, greeting patients, and handling written and electronic communications. Medical office receptionists...

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