Receptionist Giving Medical Advice

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Telephone Triage and Medical Advice Protocols - The …

https://www.thedoctors.com/articles/telephone-triage-and-medical-advice-protocols/

Telephone triage is the process of managing a patient’s call to the office to determine the urgency of the medical issue, the level of staff or provider response required, the appropriate location if the patient needs to be seen, and the timing of appointment …

Front desk people giving medical advice - allnurses

https://allnurses.com/front-desk-people-giving-medical-t407882/

Specializes in Family NP, OB Nursing. Has 15 years experience. First, there should be a policy for documenting all phone calls and messages. We've all been taught, …

Medical Receptionist Tips | Work - Chron.com

https://work.chron.com/medical-receptionist-tips-11871.html

A medical receptionist should not give medical advice, answer questions regarding medication or suggest treatments unless authorized by a healthcare professional. …

Medical Malpractice: Could Your Front Desk Get You …

https://www.aorn.org/outpatient-surgery/article/2015-November-medical-malpractice-could-your-front-desk-get-you-sued

An appellate court recently ruled that when a medical assistant gives faulty medical advice to patients, it could qualify as ordinary negligence — not medical …

Avant - The subtle art of good triage for medical …

https://www.avant.org.au/news/the-subtle-art-of-good-triage-for-medical-receptionists/

Step 1. Initially, it’s a good idea to ask the practice staff to conduct some research on examples of different triage procedures. Ask the practice team to bring …

6 Good Tips for Effective Medical Receptionists | FE

https://www.foundationeducation.edu.au/articles/2017/04/6-good-tips-effective-medical-receptionists

During quiet spells, use the time to tidy the waiting area, stock up the magazine collection or check the facilities – don’t look at a down period as a good time to …

Receptionist giving medical advice? : r/Advice - reddit.com

https://www.reddit.com/r/Advice/comments/9brf6m/receptionist_giving_medical_advice/

Called up my pain doctor to ask how to get off tramadol. The receptionist decides shes a doctor and tells me tramadol doesn't have withdrawal and…

How to respond when a Doctor's Receptionist asks the …

https://interpersonal.stackexchange.com/questions/17828/how-to-respond-when-a-doctors-receptionist-asks-the-reason-for-the-appointment

If you are presenting with a new medical problem, after being asked what the problem is the receptionist (who is a trained health professional, not just a telephone …

A Costly Mistake: Is Your Staff Giving Medical Advice on …

https://healthcaresuccess.com/blog/healthcare-marketing/healthcare-marketing-agency-reveals-costly-mistake.html

Maybe Healthcare Success can do the same for you. Call me today at 800-656-0907. We can discuss how a custom, on-site staff training program can maximize your marketing …

Providing Medical Advice | CareerStep

https://www.careerstep.com/blog/news/providing-medical-advice/

When a question deals with the effects or administration of a medication, ask the customer to wait for a moment while you get someone who can provide a …

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